Privacy policy


SOFÉE Privacy Policy

 

 

Last updated: December 2026

At SOFÉE, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, shop our products, or join the SOFÉE Circle. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following information when you visit our store or make a purchase:

Personal Details

  • Name
  •  Email address
  •  phone number (optional)

Order Information

  • Billing and shipping address
  • Payment details (processed securely by third-party providers)
  • Purchase history

Device & Usage Data

  • IP address
  • Browser type
  • Pages visited
  • Cookies and tracking technologies used to improve your experience

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Send early previews, product drops & exclusive offers (if subscribed)
  • Improve the browsing and shopping experience
  • Detect and prevent fraud or security risks

We only collect information necessary to run SOFÉE smoothly and securely.

3. Sharing Your Information

We do not sell your personal data.

We may share limited information with trusted service providers who help us operate our store, such as:

  • Payment processors
  • Shipping partners
  • Email and marketing platforms
  • Shopify (our website host)

These partners only use your information to perform services on our behalf.

4. Cookies & Tracking

SOFÉE uses cookies to:

  • Keep items in your cart
  • Remember your preferences
  • Improve site speed and performance
  • Understand how visitors interact with our site

You can turn off cookies in your browser settings at any time, but some features may not function fully.

5. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing emails at any time
  • Withdraw consent

To request changes or deletion, contact us at:

info@sofeethebrand.com

6. Data Protection

We protect your information with:

  • Secure encrypted checkout
  • Shopify’s built-in security
  • Limited internal access
  • Regular privacy reviews

We take your safety and trust seriously.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted here, with the revised “Last updated” date.

8. Contact Us

For any privacy questions or concerns, contact us at:

SOFÉE

📧info@sofeethebrand.com