SOFÉE — Terms of Service

 

 

Last updated: December 2025

Welcome to SOFÉE. These Terms of Service outline the rules, rights, and obligations that apply when you access or purchase from our website.

By using our website or placing an order, you agree to the terms outlined below.

1. General Information

This website is operated by SOFÉE. When we say “we,” “us,” or “our,” we are referring to the SOFÉE brand.

We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the website means you accept any changes.

2. Eligibility

By using this site, you confirm that:

• You are at least 18 years old, or
• You have permission from a parent or legal guardian to shop with us.

3. Product Availability & Pricing

SOFÉE eyewear is produced in limited quantities.

We reserve the right to:

• Limit quantities per order
• Restrict or cancel orders
• Change prices at any time

Prices and availability may vary without notice.

4. Accuracy of Information

We aim to present our products as accurately as possible. However:

• Colours may vary due to screen differences
• Minor variations may occur due to craftsmanship

We are not responsible if information on the site is inaccurate, incomplete, or outdated.

5. Orders & Payment

By placing an order, you agree to:

• Provide accurate billing and shipping information
• Pay all charges associated with your purchase

We may cancel or refuse an order if:

• Fraud is suspected
• Payment cannot be processed
• The item is no longer available

6. Shipping & Delivery

Shipping times are estimates and not guaranteed.

Once your order is handed to the courier:

• Delivery delays are beyond our control
• SOFÉE is not responsible for delayed, stolen, or misdelivered packages due to courier errors or incorrect addresses provided by the customer

For more details, refer to our Shipping Policy.

7. Returns & Refunds

All sales are final.

We do not accept returns, exchanges, or cancellations except in the case of:

• Defective items
• Incorrect items received

For complete details, see our Refund Policy.

8. Intellectual Property

All content on this website—including product photos, videos, designs, text, logos, and packaging—is the property of SOFÉE.

You may not:

• Copy
• Reproduce
• Resell
• Distribute
• Modify

any part of our brand assets without written permission.

9. Prohibited Use

You may not use our website or products for:

• Illegal activities
• Fraud
• Harassment or abuse
• Violating the rights of SOFÉE or others
• Uploading viruses or harmful code

10. Limitation of Liability

SOFÉE is not liable for:

• Misuse of products
• Losses related to shipping delays
• Damages caused by third-party couriers
• Indirect, incidental, or consequential damages

Your use of our products and website is at your own risk.

11. Contact Information

For questions about these Terms, us at:

📧 info@sofeethebrand.com